Hampton Inn Greenwood

This review is lo mg overdue, but I hope that just goes to show the significance of my positive experience. I was displaced by Hurricane Helene on 09/27/25. This hotel is not in close proximity to my home but it was the nearest available with power a few days after the storms. When I arrived at the hotel I was frazzled & exhausted after having been in a hotel without power for 3 days & traveling for a couple hours on still dangerous roads with barely enough gas to get there. I learned that Greenwood itself has also been pretty hard hit & the hotel had just had power restored. Regardless of that, the hotel staff was AMAZING! The condition of the rooms was not lacking in any way. Everyone was pleasant, kind, helpful & just all around provided great customer service. The manager Etienne & Assistant Mgr Emilie & front desk associate Kristin were especially so & went above & beyond. The managers confirmed & reassured me that everything was setup properly with consideration to billing & reservations so there were no issues when it came to insurance coverage or having a place to stay until somewhere closer to home was available & there were no issues when I finally transferred to a hotel closer to home. They were also helpful with directing me to resources/stores that were operational so I could get the supplies I needed easily. If a hotel need arose while I was there, it was handled quickly, effectively & with a positive attitude. This is no doubt a testament to the leadership running this hotel. If I find myself in the area again, I would book my stay here without question!

⭐⭐⭐⭐⭐ Had a fantastic stay at Hampton Inn Greenwood! The rooms were extremely clean and well maintained, which made it easy to relax after a long day. The service was top-tier from start to finish — the team truly cares about the guest experience. The location is perfect and convenient to everything in the area, and the breakfast was delicious with plenty of great options to start the day right. A special shoutout to Chloe for taking care of me during a late-night check-in. She was welcoming, professional, and made the process quick and seamless. Highly recommend this property — I’ll definitely be back!

Wow, what an amazing team! Thank you for the great stay. I was here for two weeks and can honestly say the staff treated us like family the entire time. The hotel is in a great location and I never had any issues parking. This is the only hotel in the area that allows pets, and even with the all the pet owners, the hotel was still kept clean and smelling nice! There is also a few dog areas with bags and cans outside the hotel. The hotel is not a 5-Star Vegas Luxury like the Wynn, but it is nice, and the staff are always working to improve it. I overheard daily meetings of how they can continue to update and serve their guests. This may have truly been my best hotel experience ever! Sincerely, thank you so much. Also, I'm not sure what Hilton puts in their waffles, but those are the best waffles ever! They could run a good truck based on those alone.

Staff is amazingly accommodating! Clean and comfortable room. Walk to next door Red Lobster. Breakfast was tasty and convenient too.

Convenient quiet location. Plenty of food options in the area. The room was clean, but there were stains on carpet and upholstery. I was satisfied with my stay.

Stayed here for a couple of weeks for work. I enjoyed my stay. I had a bit of bad luck. My keys fell down the elevator. They worked quickly to retrieve them when the elevator company could not make it out til the next morning. All staff members have been amazing and very helpful with anything that was needed. Their pool was closed due to a crack in the bottom of the pool. The front desk personnel called around to other hotels to see if we could use their pools. That made my 4 year old day. I am very thankful for all their help.

I stayed at Hampton Inn Greenwood with the Little League Allstar team from my area. The staff were very friendly, and amazingly patient with all the kids and their families! My room was clean and quiet! The door to the pool got quite the workout.

Nice rooms, spacious and clean. Quick service. A bit under staffed. However, they managed to be attentive to the patrons. Very good location for all your wants or needs.